A Toll-free telephone number or free-phone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge. In India, the toll-free prefix is "1800" followed by a six or seven digit number. Free if calling from a mobile phone or a land line. Prefix of "1860" followed by a seven digit are local rate numbers. Calling party pays the local rate and the called party pays long distance call charges (if any).
"A toll-free telephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber."
Advantages of Using Toll Free Numbers
- Enhanced Customer Experience - With an 1800 Number, customers can reach you easily at no cost to them. Making it easier for customers to reach you means they’re more likely to stay with you.
- Measurable Marketing - You can use an 1800 toll free number to track marketing ROI. When you use these numbers on print and online ads, you can zero in on the ads that have worked.
- Better Analysis - All your calls are tracked & recorded so you can analyse calling patterns and trends.
A toll free number is easy to remember and customers associate this number with your brand.